bumGenius FAQ
How many bumGenius diapers do I need? If you are using bumGenius One-Size exclusively, we recommend a minimum of 24 diapers. If you are using the All-In-Ones, we recommend approximately twelve diapers per size. This may vary based on your child's wetting habits. Remember, wash at least every other day and rotate your stash evenly.
How do I use my bumGenius One-Size Cloth Diapers?
How can I tell if the diaper is adjusted to fit my baby properly? To observe fit, pick up your baby’s legs after putting the diaper on and observe how it fits around the legs and bottom. Is it snug? If you can see “air” between the diaper and their skin, then you need to refine the fit. Trying a smaller snap setting and fasten the tabs snugly. When you child stands up, notice how the insert or soaker is positioned relative to the back elastic. If the insert or soaker is higher than the back elastic, lay your child down, release the tabs, pull the diaper slightly towards the front and refasten the tabs. If you notice that the front of the diaper is positioned low over your baby's thighs or that it is difficult to fasten the diaper around your baby's waist, try using a larger snap setting. This will increase the rise of the diaper and improve overall fit. Remember, babies change shape frequently as they grow up. You may have times when your relatively young baby is using their one-size diapers on the largest setting. The same child may be on the medium setting several months later due to increased mobility.
How do I wash my new diapers?
- For bumGenius 3.0 (made with PUL outer):
- Wash once in cold water with no more than 1/4 (high efficiency machines) to 1/2 (top loading, regular machines) of the detergent's recommened amount per load.
- Wash once in hot (up to 120 degrees) water with no more than 1/4 (high efficiency machines) to 1/2 (top loading, regular machines) of the detergent's recommened amount per load. Optionally (and only occasionally), add 1/4 cup of bleach to this cycle.
- Add an extra rinse to remove any lingering detergent in the diapers.
- Tumble dry on the warm setting.
- What detergent can I use?
You should only use detergents that are free of dyes, enzymes, perfumes, whiteners and brighteners. Using detergents containing these ingredients will cause damage to your diaper including elastic failure and leaking.
- What should I avoid?
Do not use extra additives in your wash (like baking soda or vinegar). These ingredients are unnecessary and will cause problems in your diapers. Do not use fabric softeners.
My tabs aren't as sticky as they used to be. How can I solve this problem? Wash your diaper and then dry it in the dryer on warm heat. Be sure to let the diaper cool completely before using. This causes the hooks to recontract and become "sticky" again.
Are diaper rash creams ok to use with bumGenius? Diaper rashes should be treated according to your physician's recommendations. If you need to use a rash cream, you should use a stay-dry liner or a piece of fleece between your baby's bottom and the diaper to prevent the cream from transferring onto the diapers.
How can I prevent diaper leakage? The number one cause of leakage is a saturated diaper that just needs to be changed. Any diaper will leak once full. If your baby is having problems with leaks, check this first. 99% of the time, additional absorbency solves leakage problems. If that doesn't work, bumGenius have included some other trouble-shooting points below.
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Did you prewash? First of all, make sure that you washed everything at least once before using. There can be residue left on the fabric from the production process that can cause leakage.
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Is the insert flat? Make sure that the insert is FLAT when you put the diaper on your baby. If it is twisted or wadded up, this can cause leakage. If your baby's build causes the insert to bunch up, consider using a Hemp Diaper Doubler on top of your insert. This helps to prevent the wadding that can occur with some builds.
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Is the wetness at the top edge of the diaper? This issue has been resolved with the new bumGenius 3.0 One-Size diapers. The unique extra layer of waterproof material across the inside front of the diaper prevents leaking at the top of the diaper. bumGenius 3.0 One-Size diapers are the first and only diapers with this innovative feature.
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Is the wetness at the legs or the tabs? If the diaper is leaking from the tabs or the legs, change the diaper and remove the insert. If it is saturated then your baby definitely needs a more absorbent insert or a more frequent diaper change. If the insert isn’t saturated, then the diaper may not be adjusted to fit your child properly or, if you are using a detergent that contains additives, your diapers may also have detergent buildup which can cause leakage. Do not use contoured inserts with bumGenius One-Size Cloth Diapers.
I think my diapers have detergent buildup. What should I do?
- Wash once in hot water with one teaspoon (for high efficiency machines) to one tablespoon (for regular washing machines) with original liquid Dawn (blue formula) and up to 1/2 cup bleach in the wash cycle.
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Do two additional hot water washes with no detergent to completely rinse the diapers clean. If you still see suds, keep rinsing until the diapers are rinsed clean.
What is bumGenius guarantee? bumGenius stand behind the workmanship and materials in a properly cared for product for one year from the date of purchase. The guarantee covers all components of our product including the snaps, lining, hook & loop closures, elastic and waterproofing. The warranty is extended to the original purchaser of the diapers only. Proof of purchase is required.
Product must be sent at customer's expense to Cotton Babies (1-888-332-2243) for examination of workmanship and materials. Diapers must arrive unstained, clean, stink-free and dry. Diapers not meeting this description will be returned without evaluation. After reviewing your diapers, Cotton Babies may choose any of the following at their discretion:
- Replace the diaper.
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Provide you with simple instructions for repairing the product or resolving the problem you are having with the diaper.
If customer purchase the diaper within US, and move to (or live in) a different country, the manufacturing guarantee is VOIDED. bumGenius only accepts defective products within US.
Natrually Trendy LLC does not guarantee manufacturing warranty. The customer must contact Cotton Babies (distributor of bumGenius) directly for manufacturing defect.
THIS GUARANTEE IS VOID WHEN ANY OF THE FOLLOWING CIRCUMSTANCES APPLY:
- The washing instructions have not been followed.
- The diaper has been altered.
- Any of the following has been used in conjunction with the use/care of the product:
- Water temperatures exceeding 150F or 60C
- A detergent containing additives (enzymes, brighteners, whiteners, dyes, perfumes, essential oils) or natural soap
- Fabric softeners
- Any caustic substance
- Diaper rash cream
THIS GUARANTEE DOES NOT COVER: Leaking (except as related to manufacturing defect), "stinky diapers", buildup or normal wear.
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